Order By 4pm for Same Day Dispatch. Any order placed before 4pm Monday to Friday
(excluding bank holidays) will be shipped that day. You will receive an e-mail to confirm this. Any orders
placed outside these times will be sent out on the next working day.
WEEKENDS: We do not dispatch orders over the weekend, any order placed after 4pm on
Friday will be dispatched on Monday.
If you are ordering item(s) that require personalisation please allow two extra days for
dispatch e.g an order placed after 4pm on Monday will be dispatched Thursday.
All personalised items are made to order onsite.
Please Note: If you have ordered non-personalised items with your personalised goods
they will all be sent out together.
Below is a list of the delivery options available to UK addresses, if you are looking for delivery
outside the UK please see our International Delivery Options.
Standard Delivery £3.95 (3 to 5 Day Delivery)
Express Delivery £4.95 (2 to 3 Day Delivery)
Tracked 24 £5.95 (1 to 2 Day Delivery)
What is included in the Postage Charge?
The postage charge is in line with the charge made to us by our couriers for the relevant service. V.A.T is charged on our delivery options where applicable.
When you place an order you will be sent an e-mail stating we have received your order. You will then be sent an e-mail to confirm we have dispatched your goods.
We use labels and a basic font to address your package to ensure that the courier can clearly read the address. The address is taken from the delivery address field you fill out in the order form. As such it is your responsibility to make sure the address is correct. We will not be liable for any package you do not
receive because you have typed in the wrong address or postcode or not ensured that there is a
responsible adult available to sign for your package at the delivery address on the days arranged.