Easy Return and Refund Policy
Thank you for shopping at Henpartysuperstore.
If you are not entirely satisfied with your purchase, we’re here to help.
To be eligible for a return, your item must be unused and in the same condition that you received it and be returned to us within 28 days of receiving your original order.
Please note that we are unable to issue refunds on made-to-order items*.
Please package the items securely in its original packaging. Please also include a copy of your invoice along with your reason for returning.
Label your package with the returns address below:
Hen Party Superstore Returns
Unit 500 Queensway Business Park
You will be responsible for the return shipping cost.
If your item is faulty please contact us on Support@henpartysuperstore.co.uk.
Once we have received your item we will process a full refund.
If you have any further enquiries about our Returns Policy, please contact us.
*Exclusions to our Refund Policy
The following items are made to order so we are unable to offer refunds on these items.
T-Shirts, Vest Tops and Hoodies • Personalised Sashes • Tote Bags • Gift Bags with Stickers • Badges • Mirrors • Any Stickers including Bottle Labels and Car Stickers • Robes, Pyjamas and Onesies • Lounge Pants and Sweatshirts • Personalised Hot Pants • Underwear • Mini Chocolate Favours • Chocolate Bars • Hen Party Favour Kits • Caps • Swimsuits